Hotel Policies At Wine Country Inn
Terms & Conditions
ALL RESERVATIONS INCLUDE
• Complimentary Wine Country breakfast served from 8:00 a.m. -10:15 a.m.*
• Complimentary Newmans Own Organic coffee and machine in the guestrooms
• Complimentary High Speed Wireless Internet
• Complimentary guest parking
• 24/7 Guest services: 888-465-4608
• Access to outdoor heated swimming pool and hot tub (8:00 a.m. – 10:00 p.m.)*
• Other room amenities include iron, Olivia Farmacia bath products, hairdryer, robe, in- room safe and small refrigerator
*These services and amenities have been modified or cancelled to allow for safety and wellness. Please Click Here to learn more.
CV19 Cancellation Policy
Reservations Now through December 31, 2020- We require a 3 day notice prior to arrival to change or cancel your reservation to avoid a forfeit of the deposit.
Standard Cancellation Policy
Reservations starting January 1, 2021 -$50 USD cancellation fee on all cancelled reservations. We require a 7 day notice (14 day notice in Harvest Season) prior to arrival to change or cancel your reservation to avoid a charge of all night’s room and tax.
CV19 Deposit Policy
Now through December 31, 2020-All reservations require a deposit of the firs night’s room rate plus tax at the time of booking. In the event of cancellation, the deposit is refundable if a 3 day notice is provided prior to arrival.
Standard Deposit Policy
Reservations starting January 1, 2021-All reservations require a deposit of the first night’s room rate plus tax at the time of booking. In the event of cancellation, the deposit is refundable less a $50 cancellation fee if a 7+ day notice (14+ day notice in Harvest Season) is provided prior to arrival. Upon the 7+ days (14+ day notice in Harvest Season) prior to arrival, 100% will be charged and is non-refundable if cancelled.
Any reservations booked with an invalid credit card will not be honored and the hotel assumes no responsibility for inaccurate information.
All rates are for single or double occupancy.
Maximum occupancy is 2 persons per room.
There is no additional charge for children 12 and under staying in an adult’s room using existing bedding. We do not offer extra beds, roll-aways, cribs, or Pack & Plays.
FRONT DESK HOURS
Check in – 4pm PST
Check out – 11am PST
The hotel is a non-smoking property (including e-cigarettes), and all guest rooms, balconies and public areas are designated as such. A $200.00 cleaning fee will be applied to the room bill for smoking on the premises.
Five (5) or more reservations are considered a group and must be booked through our sales department. Groups are subject to the terms of a contract including cancellation policy and performance requirements. In the event that a group of rooms are booked as individual reservations the hotel reserves the right to require the block of rooms to be subject to the terms and conditions of a contract.
There are a limited number of dog-friendly guest rooms. Bookings must be made prior to arrival and in conjunction with guest room reservations. We welcome two dogs up to 30 pounds each for an additional fee of $100 per stay, per dog.
With the exception of the Petite King rooms, every room type includes a pet-friendly option. Guests traveling with dogs must call the Wine Country Inn and Cottages Guest Services at (888) 465-4608 prior to booking to verify availability of a dog-friendly room or to alleviate the risk of being unable to check in with a dog and/or to incur any associated cancellation penalties.
Emotional Support Animals are subject to the fees and policies as listed above.
We welcome Service Animals as defined by the ADA in compliance with federal and state laws. For more information on defined ADA Service Animals please click here.
Click Here to view our Dog Policies
NUMBER OF GUESTROOMS
While the hotel does not have a restaurant, there are many restaurant options nearby. View More >
Breakfast delivery available, $10 per person.
Not available at this time.